[rt-users] Queues without explicit CorrespondAddress are disabled?

[Jo Rhett]

So in playing around with the system I observed that RT doesn't care  
which e-mail address you send an existing ticket reply to, it always  
updates the correct ticket no matter if the queue has changed or what  
not.   That's perfect.

So it got me thinking about queues which a ticket would never start  
in, but might get moved into later.   And realizing that they could  
all share the default Correspondence Address.   I tested the idea and  
it works, except in one sense.

When you click on "Basics" or "Jumbo" to change the ticket queue, any  
queue without an explicit (different) CorrespondAddress doesn't show  
up in the list.

This isn't a rights thing, as I'm working as a Superuser.

I don't have enough brain to look at this tonight, but if any of you  
know why this behavior is set up and/or why it shouldn't be changed,  
please clue me in before I start trying to fix this.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness