[rt-users] Callback code

George Beitis george.beitis at googlemail.com
Fri Jan 30 03:49:18 EST 2009


Hey Jesse,
thanks for the feedback, i corrected the file name to Default, i restarted
the system, cleaned the mason cache, and tried again, but i see nothing. Any
more ideas?

Thanks!
George

On Thu, Jan 29, 2009 at 4:05 PM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
>
>
> On Thu, Jan 29, 2009 at 10:09:25AM +0200, George Beitis wrote:
> > Hey everyone,
> > trying to add some callback code to the display ticket page to display
> > ticket page showing more information about the person making the
> > request,(e.g. full name, phone etc).
> >
> > I create the callback code under
> >
> /rt3/local/html/Callbacks/MyCallbacks/Ticket/Display/Elements/ShowSummary,
> > in  a file called default.  The following code was given to me from
> another
> > member of the RT community for testing.  Using it does not work though
>
> Default and default are not the same.  You want Default
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090130/8c2063ee/attachment.htm>


More information about the rt-users mailing list