[rt-users] Bookmark tickets not working

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Mon Jul 6 15:57:33 EDT 2009

Follow-up: Browser issue.
Camino does not work with Bookmarking.  There is no option to turn on or 
off, it just flat does not work.  Safari 4 works sporadically, but I can 
not consistently reproduce  the issue to try and troubleshoot more.

Firefox 3.0.11 and 3.5 work fine on OS X and Win32.

Nothing to see here, just posting for list archive.

Drew Barnes wrote:
> RT 3.8.3
> MySQL 5.0.45
> CentOS 5.2
> perl 5.8.8
> mod_perl2
> When I go to bookmark a ticket, I get the following in the RT log:
> [debug]: Tried to load a bogus ticket id: 'ARRAY(0xb2c5fe0)' 
> (/usr/local/rt3/bin/../lib/RT/Ticket_Overlay.pm:179)
> I do not get this on my dev instance with all the same local 
> customizations, so I don't think this is the problem.I have poked around 
> to see if I can track this down, but I don't seem to have anything that 
> SHOULD be affecting this. 
> The only difference between the two servers, that I can find, is the 
> version of mySQL: 5.0.45 on production, 5.0.22 on dev.  Is this a likely 
> cause, or am I missing something?

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