[rt-users] reply subject issue

Chip Mefford cpm at well.com
Wed Jul 8 12:40:29 EDT 2009


Ruslan Zakirov wrote:
> Fix templates, use the following code in them:
> 
> {$Ticket->QueueObj->SubjectTag || $rtname}

Err, a bit out of my depth I guess. Not sure
where to do this, not keen on fiddling Templates_Overlay.pm
or similar. And not clueful on how to add queue specific stuff
in the configuration menu

thanks though, read the book a bit more I suppose.
-- 
---
Chip Mefford
--------------------
Before Enlightenment;
  chop wood
  carry water
After Enlightenment;
  chop wood
  carry water
---------------------
Public Key
http://www.well.com/user/cpm



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