[rt-users] Undefined subroutine&RT::EmailParser::ParseAddressFromHeader...

Kevin Gagel gagel at cnc.bc.ca
Fri Jul 10 18:25:03 EDT 2009


It seems this is happening when a new ticket is created and the owner is set to an existing user as well.


Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel


--- Original message ---
Subject: [rt-users] Undefined subroutinecRT::EmailParser::ParseAddressFromHeader...
From: Kevin Gagel <gagel at cnc.bc.ca>
To: RT Users <RT-Users at lists.bestpractical.com>
Date: 10/07/2009 2:47 PM

   
I am using LDAPSMB1.2_RT3.

When I add email address for the AdminCC of someone that has not logged into RT yet I get the following error:

Undefined subroutine eRT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272.

What do I have to do to correct this?

Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel


 
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