[rt-users] What permissions?

Raed El-Hames rfh at vialtus.com
Thu Jul 16 13:33:46 EDT 2009

Its maybe possible if you give the NOC group SeeQueue permission on the 
destination queue, this will enable them to see the queue in the New 
ticket in queue list and the queue list in the basics section.

Lander, Scott wrote:
> In RT 3.8.4
> I have several queues, and several matching groups (IE, group NOC, 
> queue NOC).    Each (privileged) person in the group can see, create, 
> modify, etc., tickets in their queue.   However, I would like them to 
> be able to create and move tickets to other queues - but, not to be 
> able to see (as in see the tickets) in those queues.   For instance, 
> the NOC people should be able to create a ticket in the Operations 
> queue, without being able to see the tickets in the operations queue. 
> Is this possible?
> Thanks
> Scott
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