[rt-users] Docs for mailgate comments?

Tariq Doukkali tariq.doukkali at autoform.de
Thu Jul 23 09:18:29 EDT 2009


Hi,

mail subject must contain the ticket id. Example suject: [RT_name #1234] bugfix !!!

If you send this mail to mailgate and a ticket with id 1234 already exists a new comment will be added to this ticket.

Contact me if you have any problems

Best regards,
Tariq



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