[rt-users] RT interface for non-privileged users

testwreq wreq testwreq at gmail.com
Wed Jul 22 15:07:10 EDT 2009


Hello RT experts:

I want to allow our non-privileged users to be able to view their tickets
using RT web interface. They do not have a password to the system. What
changes should be made to accomplish this?

We have new 3.8.4 setup on mysql db. Still trying to figure out a lot of
things.

Thanks,
rq
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