[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

Kay Wanous kay.wanous at gmail.com
Mon Jul 27 22:33:39 EDT 2009

I should have done more looking at my logs and less Google-ing... I had 
this in my Apache log:

[Mon Jul 27 22:27:45 2009] [error] Can't locate RTx/Tags.pm in @INC 
(@INC contains: /usr/local/rt3/bin/../local/lib 
/usr/local/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.8 
/usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 
/usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . 
/etc/apache2) at /usr/local/rt3/bin/../lib/RT.pm line 624.\nCompilation 
failed in require at (eval 2) line 1.\n

   -- Kay

Kay Wanous wrote:
> Hi all,
> I'm thrilled with the idea of the RT-Tags plugin but I'm doing something 
> wrong with getting it to work with our setup.  Any help would be much 
> appreciated!
> I've extracted it and added the following lines to the RT_SiteConfig.pm:
> Set(@Plugins,(qw(RTx::Tags)));
> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues 
> MySupportQueues MyReminders RefreshHomepage Dashboards TagCloud)]);
> But the TagCloud still doesn't show up as something users can add in RT 
> at a glance or in the Simple Search.
> Any ideas?
> Thanks,
> Kay

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