[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

[Ruslan Zakirov]

And where is RTx/Tags.pm located on your file system?

On Tue, Jul 28, 2009 at 6:33 AM, Kay Wanous<kay.wanous at gmail.com> wrote:
> I should have done more looking at my logs and less Google-ing... I had
> this in my Apache log:
>
> [Mon Jul 27 22:27:45 2009] [error] Can't locate RTx/Tags.pm in @INC
> (@INC contains: /usr/local/rt3/bin/../local/lib
> /usr/local/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.8
> /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5
> /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .
> /etc/apache2) at /usr/local/rt3/bin/../lib/RT.pm line 624.\nCompilation
> failed in require at (eval 2) line 1.\n
>
>   -- Kay
>
> Kay Wanous wrote:
>> Hi all,
>>
>> I'm thrilled with the idea of the RT-Tags plugin but I'm doing something
>> wrong with getting it to work with our setup.  Any help would be much
>> appreciated!
>>
>> I've extracted it and added the following lines to the RT_SiteConfig.pm:
>>
>> Set(@Plugins,(qw(RTx::Tags)));
>> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
>> MySupportQueues MyReminders RefreshHomepage Dashboards TagCloud)]);
>>
>> But the TagCloud still doesn't show up as something users can add in RT
>> at a glance or in the Simple Search.
>>
>> Any ideas?
>>
>> Thanks,
>> Kay
>>
>>
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-- 
Best regards, Ruslan.