[rt-users] Trouble adding RTx-Tags-0.14 to RT 3.8.1

[Kay Wanous]

I extracted the tarball to /usr/local/rt3/local/plugins/, but the actual 
directory for the file is 
/usr/local/rt3/local/plugins/RTx-Tags-0.14/lib/RTx/

Thanks,
Kay

Ruslan Zakirov wrote:
> And where is RTx/Tags.pm located on your file system?
> 
> On Tue, Jul 28, 2009 at 6:33 AM, Kay Wanous<kay.wanous at gmail.com> wrote:
>> I should have done more looking at my logs and less Google-ing... I had
>> this in my Apache log:
>>
>> [Mon Jul 27 22:27:45 2009] [error] Can't locate RTx/Tags.pm in @INC
>> (@INC contains: /usr/local/rt3/bin/../local/lib
>> /usr/local/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.8
>> /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5
>> /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .
>> /etc/apache2) at /usr/local/rt3/bin/../lib/RT.pm line 624.\nCompilation
>> failed in require at (eval 2) line 1.\n
>>
>>   -- Kay
>>
>> Kay Wanous wrote:
>>> Hi all,
>>>
>>> I'm thrilled with the idea of the RT-Tags plugin but I'm doing something
>>> wrong with getting it to work with our setup.  Any help would be much
>>> appreciated!
>>>
>>> I've extracted it and added the following lines to the RT_SiteConfig.pm:
>>>
>>> Set(@Plugins,(qw(RTx::Tags)));
>>> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
>>> MySupportQueues MyReminders RefreshHomepage Dashboards TagCloud)]);
>>>
>>> But the TagCloud still doesn't show up as something users can add in RT
>>> at a glance or in the Simple Search.
>>>
>>> Any ideas?
>>>
>>> Thanks,
>>> Kay
>>>
>>>
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> 
> 
>