[rt-users] RT::User::MergeInto Unimplemented in HTML::Mason::Commands

Jeff Lucas jlucas at eagleinvsys.com
Tue Jun 2 14:41:01 EDT 2009


I’ve installed RT-Extension-MergeUsers-0.03_02 but get the following when trying to use it from the User account page…

 

RT::User::MergeInto Unimplemented in HTML::Mason::Commands. (/apps/rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers/Admin/Users/Modify.html/RightColumnBottom line 71)

 

 

My install is a bit unusual in that I have RT installed in /apps as follows…

# find /apps/rt-3.8.2/ -name \*erge\*

/apps/rt-3.8.2/man/auto/RT/Extension/MergeUsers

/apps/rt-3.8.2/man/man3/RT::Extension::MergeUsers.3pm

/apps/rt-3.8.2/lib/RT/Extension/MergeUsers.pm

/apps/rt-3.8.2/share/html/REST/1.0/ticket/merge

/apps/rt-3.8.2/share/html/REST/1.0/Forms/ticket/merge

/apps/rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers

/apps/rt-3.8.2/bin/rt-update-merged-users

/apps/rt-3.8.2/bin/rt-merge-users

/apps/rt-3.8.2/var/mason_data/obj/2362954981/standard/Callbacks/RT-Extension-MergeUsers

 

# grep -i merge /apps/rt-3.8.2/etc/*

/apps/rt-3.8.2/etc/RT_Config.pm: debug info notice warning error critical alert emergency

/apps/rt-3.8.2/etc/RT_SiteConfig.pm:Set(@Plugins, qw(RT::Extension::MergeUsers));

 

I’m not sure if my non-standard install location is the problem or not.

 

TIA.

 

-Jeff

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