[rt-users] RT::User::MergeInto Unimplemented in HTML::Mason::Commands

[Kevin Falcone]

On Jun 2, 2009, at 2:41 PM, Jeff Lucas wrote:

> I’ve installed RT-Extension-MergeUsers-0.03_02 but get the following  
> when trying to use it from the User account page…
>
> RT::User::MergeInto Unimplemented in HTML::Mason::Commands. (/apps/ 
> rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers/Admin/Users/ 
> Modify.html/RightColumnBottom line 71)
>
>
> My install is a bit unusual in that I have RT installed in /apps as  
> follows…
> # find /apps/rt-3.8.2/ -name \*erge\*
> /apps/rt-3.8.2/man/auto/RT/Extension/MergeUsers
> /apps/rt-3.8.2/man/man3/RT::Extension::MergeUsers.3pm
> /apps/rt-3.8.2/lib/RT/Extension/MergeUsers.pm

I wonder what else is unusual about your install,
I'd expect MergeUsers.pm and all the callbacks to live in:

/apps/rt-3.8.2/local/plugins/RT-Extension-MergeUsers/

Otherwise, Set(@Plugins) won't be able to properly load it.

-kevin

> /apps/rt-3.8.2/share/html/REST/1.0/ticket/merge
> /apps/rt-3.8.2/share/html/REST/1.0/Forms/ticket/merge
> /apps/rt-3.8.2/share/html/Callbacks/RT-Extension-MergeUsers
> /apps/rt-3.8.2/bin/rt-update-merged-users
> /apps/rt-3.8.2/bin/rt-merge-users
> /apps/rt-3.8.2/var/mason_data/obj/2362954981/standard/Callbacks/RT- 
> Extension-MergeUsers
>
> # grep -i merge /apps/rt-3.8.2/etc/*
> /apps/rt-3.8.2/etc/RT_Config.pm: debug info notice warning error  
> critical alert emergency
> /apps/rt-3.8.2/etc/RT_SiteConfig.pm:Set(@Plugins,  
> qw(RT::Extension::MergeUsers));
>
> I’m not sure if my non-standard install location is the problem or  
> not.
>
> TIA.
>
> -Jeff
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com