[rt-users] search for deleted tickets in a Dashboard?

[Ruslan Zakirov]

There is no way to search deleted tickets in the web UI.

On Tue, Jun 2, 2009 at 10:48 PM, Jo Rhett <jrhett at netconsonance.com> wrote:
> I'm trying to create a Dashboard which will mail out the tickets for
> review which are going to be purged from the system by rt-scrubber.
>
> In testing I have found something weird.  Giving rt-scrubber a query
> like this works fine.
>
>  rt-shredder --plugin "Tickets=query, Status = 'deleted' AND
> LastUpdated < '90 days ago';limit,100" --sqldump /u/rtweb/shredder-
> restore.sql
>
> However the same query in the ticket system returns no results.  Is
> there something about doing ticket queries where Deleted is not a
> valid status?  How do we solve this problem?
>
> --
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
>
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-- 
Best regards, Ruslan.