[rt-users] Tickets with Owner= (no value)

[Ken Crocker]

Alberto,

    When you say you removed a user via MySQL do you mean you merely 
dropped the record from the USERS Table?


Kenn
LBNL

On 6/3/2009 1:55 AM, Alberto Villanueva wrote:
> Good morning,
>
> Yesterday I removed a user (within MySQL) had several assigned
> tickets. Now these have Owner= (no value).
>
> I have tested next:
>
> 1.- MySQL query, but I cannot select because Owner= (no value)
> 2.- In RT: new Search / Batch update / (I cannot because RT says
> "Only you can assign tickets that they haven't Owner or it's
> Nobody")
>
> Could I tell me how I assign the new owner?
>
> Best regards,
>
> ALBERTO VILLANUEVA DEL VAL 
> Consultant
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