[rt-users] search for deleted tickets in a Dashboard?

[Jo Rhett]

Sorry to be dense, but can you translate the first sentence for me? ;-)

I realize that this parameter needs to be set, I'm just unclear as to  
how.

And would you guys accept a patch which put a checkbox for searching  
deleted messages on the Web UI?

On Jun 3, 2009, at 7:05 AM, Ruslan Zakirov wrote:
> You can use custom portlet based on a component with
> $tickets->{'allow_search_deleted'} = 1;
>
> On Wed, Jun 3, 2009 at 6:04 PM, Ruslan Zakirov <ruslan.zakirov at gmail.com 
> > wrote:
>> There is no way to search deleted tickets in the web UI.
>>
>> On Tue, Jun 2, 2009 at 10:48 PM, Jo Rhett  
>> <jrhett at netconsonance.com> wrote:
>>> I'm trying to create a Dashboard which will mail out the tickets for
>>> review which are going to be purged from the system by rt-scrubber.
>>>
>>> In testing I have found something weird.  Giving rt-scrubber a query
>>> like this works fine.
>>>
>>>  rt-shredder --plugin "Tickets=query, Status = 'deleted' AND
>>> LastUpdated < '90 days ago';limit,100" --sqldump /u/rtweb/shredder-
>>> restore.sql
>>>
>>> However the same query in the ticket system returns no results.  Is
>>> there something about doing ticket queries where Deleted is not a
>>> valid status?  How do we solve this problem?
>>>
>>> --
>>> Jo Rhett
>>> Net Consonance : consonant endings by net philanthropy, open source
>>> and other randomness
>>>
>>>
>>>
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>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
>
>
>
> -- 
> Best regards, Ruslan.

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness