[rt-users] AT 1.2.3 default asset "Status" list

[Torsten Brumm]

It is depending on your setup, if you have a new, clean install without any
asset, i think it will work, but if you already have assets with old status
values, it will break i think

2009/6/5 Jeff Lucas <jlucas at eagleinvsys.com>

>  Per AT 1.2.3’s AT_Config.pm file…
>
>
>
> <snip>
>
> # {{{ Miscellaneous AT Settings
>
>
>
> # You can define new statuses and even reorder existing statuses here.
>
> *# WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT*
>
> *# will break horribly.*
>
>
>
> @ActiveStatus = qw(production development qa dr pilot test) unless
> @ActiveStatus;
>
> @InactiveStatus = qw(retired) unless @InactiveStatus;
>
> <snip>
>
>
>
> We use a different standard and would like to change the default statuses
> AT comes with.  I do not recall RT using them (production development qa dr
> pilot test).  Will RT REALLY break horribly if these are changed or is this
> warning old/deprecated?
>
>
>
> I cannot find them in the Custom Fields section or in the DB dump or in
> phpmyadmin (while searching) so how/where would I change them if it is ok to
> do so?  Or, would I have to change them in AT_Config.pm prior to installing
> AT.
>
>
>
> Thanks.
>
>
>
> -Jeff
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090608/b55f9114/attachment.htm>