[rt-users] ticket creation based on subject

[rmp dmd]

Hi,

I'm sending a lot of questions and been getting substantial and concise
responses.  This mailing lists is the best on all the mailing list. members
provided the answer accurately and extensively. Thanks very much guys!

Anyway, I have another question.

Is there a way or an exisiting scrip to filter subject with ** RECOVERY and
alert and  OK ** , then do not create a ticket but just send email to
AdminCC.  Yes, the request email is coming from Nagios alerts.


Thanks for the great help!
Roehl
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090611/2757da4a/attachment.htm>