[rt-users] rt-mailgate undefined server error for only

[Jon Baker]

Thanks, Kevin -

I did run the make testdeps and have the following missing dependencies:

SOME DEPENDENCIES WERE MISSING.
FASTCGI missing dependencies:
	CGI::Fast...MISSING
	FCGI...MISSING
SQLITE missing dependencies:
	DBD::SQLite >= 1.00...MISSING

I'm not using Fast CGI or SQL Lite, so I didn't have those installed.   
I installed DBD::SQLite but am unable to get the CGI::Fast/FCGI to go  
away (I installed fcgi via yum and also attempted to install CGI::Fast  
via cpan but cpan told me it was installed and up to date)  After  
restarting the server after installing SQLite there was no change.

The message in question is very simple - it's a mixed html/text  
message coming from Outlook with the subject "Test" and a signature in  
the body.

On Jun 16, 2009, at 4:33 PM, rt-users-request at lists.bestpractical.com  
wrote:

> If you want to check your module versions, you can use make testdeps
> from an RT tarball
>
>> If I set the timeout to 600 then it does seem to go through sometimes
>> - but I know that letting it take 10 minutes implies there's a deeper
>> problem somewhere, I'm hoping someone can point me in the right
>> direction to get this solved.
>
> This sounds like you either have a very large attachment or very
> complex message, but without seeing the contents of the message
> its hard to guess.
>
>> We updated to FC11 from FC10 on Friday, if that matters, although I
>> have a separate system that is also running RT that I'm able to send
>> the same message into without issue (I have successfully caught the
>> raw message and am able to attempt to send it through rt-mailgate via
>> the command line)
>
> I would look at the dep checking mentioned above first, as FC probably
> messed with your perl and module versions
>
> -kevin

-- 
Jon Baker
Information Technology
Willie George Ministries
1003 N 129th E Ave
Tulsa OK 74116
(918) 234-5656