[rt-users] rt-mailgate undefined server error for only

[Ruslan Zakirov]

Run ./configure with proper set of options. SQLite and FastCGI are not
required if you don't use them.

On Wed, Jun 17, 2009 at 1:52 AM, Jon Baker<jbaker at wgm.us> wrote:
> Thanks, Kevin -
>
> I did run the make testdeps and have the following missing dependencies:
>
> SOME DEPENDENCIES WERE MISSING.
> FASTCGI missing dependencies:
>        CGI::Fast...MISSING
>        FCGI...MISSING
> SQLITE missing dependencies:
>        DBD::SQLite >= 1.00...MISSING
>
> I'm not using Fast CGI or SQL Lite, so I didn't have those installed.
> I installed DBD::SQLite but am unable to get the CGI::Fast/FCGI to go
> away (I installed fcgi via yum and also attempted to install CGI::Fast
> via cpan but cpan told me it was installed and up to date)  After
> restarting the server after installing SQLite there was no change.
>
> The message in question is very simple - it's a mixed html/text
> message coming from Outlook with the subject "Test" and a signature in
> the body.
>
> On Jun 16, 2009, at 4:33 PM, rt-users-request at lists.bestpractical.com
> wrote:
>
>> If you want to check your module versions, you can use make testdeps
>> from an RT tarball
>>
>>> If I set the timeout to 600 then it does seem to go through sometimes
>>> - but I know that letting it take 10 minutes implies there's a deeper
>>> problem somewhere, I'm hoping someone can point me in the right
>>> direction to get this solved.
>>
>> This sounds like you either have a very large attachment or very
>> complex message, but without seeing the contents of the message
>> its hard to guess.
>>
>>> We updated to FC11 from FC10 on Friday, if that matters, although I
>>> have a separate system that is also running RT that I'm able to send
>>> the same message into without issue (I have successfully caught the
>>> raw message and am able to attempt to send it through rt-mailgate via
>>> the command line)
>>
>> I would look at the dep checking mentioned above first, as FC probably
>> messed with your perl and module versions
>>
>> -kevin
>
> --
> Jon Baker
> Information Technology
> Willie George Ministries
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> Tulsa OK 74116
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>
>
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-- 
Best regards, Ruslan.