[rt-users] Rt 3.8.2 - Configure user signature on top

Filipe José Silva Clemente filipe at sapia.uminho.pt
Tue Mar 3 15:15:51 EST 2009


Hi,

 

What file i need to change in RT 3.8.2 so when I reply to some ticket I have the user signature on top that is near the last answer given.

 

Example:

 

"

Dear Sir,

 

<Last Helpdesk Answer>

 

<Helpdesk Element Signature>

 

--Message history--

On Tue Mar 03 16:59:15 2009, user at blalaland.bla wrote:

> bla 

> bla

> bla

> bla

> bla

> bla 

> 

> bla,

> bla

"

 

TIA,

 

Filipe Clemente

Portugal

 

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