[rt-users] BUG: has StealTicket but gets "You can only take tickets which are unowned?"

Jesse Vincent jesse at bestpractical.com
Wed Mar 4 14:33:56 EST 2009




On Wed  4.Mar'09 at 11:29:38 -0800, Jo Rhett wrote:
> Reading the code in Ticket_Overlay around line 2730-2750 it would  
> appear that this is deliberate.  For someone to reassign a ticket to  
> someone else on their reply, they must be the current owner.  For me  
> to take it back and close it, I need to separately Steal it, then  
> Resolve it.
> 
> Would you accept a patch that allows implicit Steal like this?
>

Nope. That would entirely defeat ownership-as-locking. 



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