[rt-users] RT Emails Being Blocked by Various Providers

Steve O'Brien steve.obrien at hdesd.org
Fri Mar 6 18:29:27 EST 2009


>We are not using our Exchange server with RT, it just uses a local SMTP server that goes to our corporate SMTP server and sends from there. I really don't understand the whole >setup, nor am I familiar with SPF and PTR records. How are those set up, and on what system?
>
>Thanks,
>Tim
My RT server is configured using sendmail and I used the SMARTHOST directive.  If you are using sendmail edit your /etc/mail/sendmail.mc and remake your senmail cf.  Here is a brief tutorial
http://www.elandsys.com/resources/sendmail/smarthost.html
Steve
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