[rt-users] RT 3.8 on Ubuntu Hardy

[Steven Christou]

Fix for: Out of memory! Callback called exit.

First login to your mysql database

Mysql –p –u root –D rtdb

This will log you in as root(-u) in the rtdb database(-D) with a prompt for a password(-p). Next, we want to change the session tables. Type in this exact command when you get to the 

mysql> prompt (note capitalization areas and DO NOT include the ""s):

"ALTER TABLE sessions CHANGE a_session a_session LONGBLOB;"



Shawn Smith wrote:
> Hi, I've installed RT 3.8 on an Ubuntu Hardy server from the Debian
> package at
>
> http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/
>
>
> It works totally fine aside from the fact that it's got a significant
> visual bug.  Here's how it's produced:
>
> 1. Click on queue in the Quick Search menu on the right hand side. 
> 2. Click on a ticket in that queue.
> 3. Go back to the list of tickets.
> 4. Refresh the page.
>
> The error that occurs is that nothing gets rendered properly, so it's
> just a white background with a bunch of blue links for the tickets and
> text for the different fields of each ticket.  In
> /var/log/apache2/error.log I see stuff like:
>
> [Tue Mar 10 13:38:48 2009] [notice] child pid 24484 exit signal
> Segmentation fault (11)
> Out of memory!
> Callback called exit.
>
> and:
>
> [Tue Mar 10 18:02:36 2009] [crit]: Apache2::RequestIO::print: (104)
> Connection reset by peer at
> /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 1034
> (/usr/share/request-tracker3.8/libexec/webmux.pl:150)
>
>
> My boss suggested changing MaxRequestsPerChild in
> /etc/apache2/apache2.conf to a low number other than 0, but that still
> did not fix the error.  If anyone has any suggestions I would greatly
> appreciate any advice you can provide. 
>
> -- 
> Shawn
> ------------------------------------------------------------------------
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-- 
Steve Christou
UWM Information Security
Phone: 414-229-1100
Email: Osa-list at uwm.edu