[rt-users] Transferring CustomField Values from old to new on all tickets in a queue

[Venkateswaran, Subbaraman]

We are using RT 3.6.4 and what we are trying to do is to synchronize
custom field across all queues and basically have one unique custom
field and type. Currently we have some CFs with the same name and
different types dupe'ed across all the queues. Is there a way we can
script around to move all the values from oldCF to new CF on all tickets
in a Queue ?

> For e.g.: 
> CF Name XYZ, Type: Enter multiple values
> CF Name XYZ, Type: Text
> Move all the values on XYZ(enter multiple values) to the CF XYZ(Text)
> on all tickets in a Queue.
> 
> Once this is done we will disconnect the old CF XYZ(Enter multiple
> values) from the Queue.
> 
> Thanks for your help
> 

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