[rt-users] Reqest Tracker CentOS 5.3 setup

[ty chan]

I am sure about debugging with Firebug.
please see below my rt3.conf file as below:

[root at rt conf.d]# cat rt3.conf
#LoadModule fcgid_module modules/mod_fcgid.so
# Sane place to put sockets and shared memory file

SocketPath run/mod_fcgid
SharememPath run/fcgid_shm

Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/

[root at rt conf.d]#

all are what i have one http config. please advise what else should i add in rt3.conf.

regards,
chanty




________________________________
From: julien <jul at julbox.net>
To: ty chan <chanty_kh at yahoo.com>
Sent: Thursday, May 7, 2009 6:01:05 PM
Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup

Use firebug to see what is not loading,
looks like you have a misconfigured apache sites (see previous mail) 
(url rewriting should rewrite the static link to your css & images)



Le 7 mai 09 à 09:21, ty chan a écrit :

please take a look at how the page look like in the attachment file.




________________________________
From: jul <jul-rt at julbox.net>
To: ty chan <chanty_kh at yahoo.com>
Cc: rt-users at lists.bestpractical.com
Sent: Thursday, May 7, 2009 2:09:41 PM
Subject: Re: [rt-users] Reqest Tracker CentOS 5.3 setup


By the way

what do you mean by : I only see in text mode ?

HTML is text :)

wouldn't you have 404 http errors too ?
I mean wouldn't apache fail to serve some js / images  ?
wouldn't you be missing some aliases in your apache configuration scripts  ?

If you mean you lack images, then it means you have a misconfigured

Alias /rt/NoAuth/images /opt/rt3/share/html/NoAuth/images

and maybe
<Location /rt/REST/1.0/NoAuth>
    Order Allow,Deny
    Allow from 127.0.0.1
    Allow from your-public-ip

</Location>

(Firefox -> firebug or apache log)

Else, I can't see the problem

Do you clean mason cache when restarting apache, do you restart apache
after modifications ? (reload graceful don't work with persistant mode bad
SIGHUP propagation)
I am quite clueless at this point ... :(
-- 
Even if you persuade me, you won't persuade me.
        -- Aristophanes


<login_page.jpg><main_page.jpg>
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