[rt-users] Template fields in regular correspondence.

[Camron W. Fox]

Alle,

	Is it possible to use the autoreply template by hand? In that, I mean 
that the users did not expect to get as much SPAM as they are getting 
through spamassassin that is not getting tagged. SPAM that is tagged is 
being handled by a filter before it even gets to RT. They don't was 
autoreplies being sent to the sender addresses of the stuff that gets 
through, so they want to be able to manually use the autoreply template 
when they decide the ticket is valid.
	The environment is RT3.6.6, RHEL5.3, perl v5.8.8, Apache 2.2.3.

Best Regards,
Camron

-- 
Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu Management Services of America, Inc.
E-mail:		cwfox at us.fujitsu.com