[rt-users] Issue with ExternalAuth and RT 3.8.2

[Tony A]

Hi everyone,

I have just updated to RT 3.8.2 and ExternalAuth 0.08, and haven't changed my config files in any way. Now, when I log in, I receive the following line, and nothing else, unless I refresh, then everything works as it is supposed to.


RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands. (/opt/rt3/local/html/Callbacks/ExternalAuth/autohandler/Auth line 73)


I've had a search arround and there are a few discussions regarding this line, and nothing jumps out as a solution.


Any ideas?


My RT_SiteConfig is as below:


Cheers
Tony Ayre
Network Manager
Minehead Middle School






$DatabasePassword = '[PASSWORD]';


$MailCommand = 'sendmailpipe';
$SemdmailArguments = '-oi';


$CorrespondAddress = '[EMAIL]';
$CommentAddress = '[EMAIL]';


$Timezone = 'Europe/London';


Set( $rtname, 'supportdesk2/rt');
Set( $Organization, "MMS");
Set ($WebBaseURL , 'http://supportdesk2/');
Set ($WebPath , '/rt');


Set($WebImageURL, $WebPath . "/NoAuth/images/");
Set($LogoURL, $WebImagesURL . "logo.gif");
Set($LogoLinkURL, "http://supportdesk2/rt");
Set($LogoImageURL, $WebImagesURL . "logo.gif");
Set($LogoAltText, "MMS ICT Helpdesk");




#Set(@Plugins,(qw(Extension::QuickDelete)));
Set(@Plugins,'RT::FM','RT::IR','RTx::Statistics', 'RTx::Calendar','RTx::Tags',(qw(RTx::EmailCompletion)),qw(RT::Authen::ExternalAuth));


Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar
     MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);
# THE EXTERNAL AUTH


Set($ExternalAuthPriority, ['My_LDAP']);
Set($ExternalInfoPriority, [ 'My_LDAP']);


Set($ExternalServiceUsesSSLorTLS, 0);


Set($AutoCreateNonExternalUsers, 0);


Set($ExternalSettings, {
'My_LDAP' => {
'type' => 'ldap',
'auth' => 1,
'info' => 1,
'server' => '10.5.143.10',
'user' =>
'CN=Administrator,CN=Users,DC=[DC],DC=[DC],DC=[DC],DC=[DC]',
'pass' => '[PASSWORD]',
'base' => 'ou=Staff,ou=Managed Users,dc=[DC],dc=[DC],dc=[DC],dc=[DC]',
'filter' => '(objectClass=*)',
'd_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)',
'tls' => 0,
'net_ldap_args' => [ version => 3 ],
'attr_match_list' => [ 'Name',
'EmailAddress',
'RealName',
'WorkPhone',
'Address2'
],
'attr_map' => {
'Name' => 'sAMAccountName',
'EmailAddress' => 'mail',
'Organization' => 'physicalDeliveryOfficeName',
'RealName' => 'cn',
'ExternalAuthId' => 'sAMAccountName',
'Gecos' => 'sAMAccountName',
'WorkPhone' => 'telephoneNumber',
'Address1' => 'streetAddress',
'City' => 'l',
'State' => 'st',
'Zip' => 'postalCode',
'Country' => 'co'
}}}
);
1;
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