[rt-users] Regular Authentication and ExternalAuth RT 3.8.1
Eric Chatham
echatham at broadvox.net
Tue May 19 17:42:45 EDT 2009
Hello,
I forgot to add the error_log example, when I comment out all the LDAP and ExternalAuth Settings in RT_SiteConfig.pm. I've tried using root and password to logon to the web interface with no avail. What could be happening? There's got to be somewhere this program retrieves root name and password password.
APACHE ERROR_LOG:
[Tue May 19 17:12:33 2009] [notice] caught SIGTERM, shutting down
[Tue May 19 17:12:36 2009] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue May 19 17:12:38 2009] [notice] Digest: generating secret for digest authentication ...
[Tue May 19 17:12:38 2009] [notice] Digest: done
[Tue May 19 17:12:39 2009] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Tue May 19 21:12:48 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:12:53 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:13:36 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:13:37 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:13:38 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:13:39 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:20:59 2009] [error]: FAILED LOGIN for from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:21:00 2009] [error]: FAILED LOGIN for from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:21:01 2009] [error]: FAILED LOGIN for from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:21:18 2009] [error]: FAILED LOGIN for from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 17:24:54 2009] [notice] caught SIGTERM, shutting down
[Tue May 19 17:24:57 2009] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue May 19 17:24:59 2009] [notice] Digest: generating secret for digest authentication ...
[Tue May 19 17:24:59 2009] [notice] Digest: done
[Tue May 19 17:25:00 2009] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Tue May 19 21:25:09 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:25:14 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:30:47 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
[Tue May 19 21:30:52 2009] [error]: FAILED LOGIN for root from 172.16.3.38 (/opt/rt3/share/html/autohandler:268)
RT_SITECONFIG SETTINGS:
# Set( $rtname, 'example.com');
# Set(@Plugins,(qw(Extension::QuickDelete)));
# Set($WebPath, "/rt3");
Set($rtname, "broadvox.local");
Set($Orginization, 'broadvox.local');
Set($CorrespondAddress, 'echatham at broadvox.net');
Set($CommentAddress, 'echatham at infotelecom.us');
Set($Timezone, 'US/Eastern');
# Set($WebBaseURL, 'http://rt.broadvox.local/');
# Set(@Plugins, qw(RT::Authen::ExternalAuth));
# Database
# Set($DatabaseType, 'mysql');
# Set($DatabaseUser, 'rt_user');
# Set($DatabasePassword, 'rt_pass');
# Set($DatabaseRTHost, 'localhost');
# External Authentication
# Set($ExternalAuthPriority, ['My_LDAP']);
# Set($ExternalInfoPriority, ['My_LDAP']);
# Set($AutoCreateNonExternalUsers, 1);
# Set($ExternalAuthPriority, ['My_LDAP', 'My_MySQL', 'My_Oracle', 'SecondaryLDAP', 'Other-DB']);
# LDAP
# Set($AuthMethods, ['My_LDAP', 'Internal']);
# Set($LdapExternalAuth, 0);
# Set($LdapExternalInfo, 0);
# Set($LdapAutoCreateNonLdapUsers, 1);
# Set($LdapAttrMap, {'Name' => 'sAMAccountName',
# 'EmailAddress' => 'mail',
# 'Orginization' => 'o',
# 'RealName' => 'cn',
# 'ExternalContactInfoId' => 'dn',
# 'ExternalAuthId' => 'sAMAccountName',
# 'Gecos', => 'sAMAccountName',
# 'WorkPhone', => 'telephoneNumber',
# 'Address1' => 'streetAddress',
# 'City' => 'l',
# 'State' => 'st',
# 'Zip' => 'postalCode',
# 'Country' => 'co'});
# Set($LdapRTAttrMatchList, ['ExternalContactInfoId', 'Name',
# 'EmailAddress', 'RealName',
# 'WorkPhone', 'Address2']);
# Set($LdapEmailAttrMatchList, ['mail', 'mailRoutingAddress',
# 'mailAlternateAddress']);
# Set($LdapEmailAttrMatchPrefix, ['', 'smtp', 'SMTP:']);
# Set($LdapServer, 'clehbdc01.broadvox.local');
# Set($LdapBase, 'OU=USA,DC=broadvox,DC=local');
# Set($LdapFilter, '(objectClass=*)');
1;
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Eric Chatham
Sent: Tuesday, May 19, 2009 13:10
To: RT-Users at lists.bestpractical.com
Subject: [rt-users] Regular Authentication and ExternalAuth RT 3.8.1
Hello,
It appears that after I got Apache/MySql working previously, I am unable to login with the default username/password (root/password) to the web interface. I started a new topic for this. I also tried adding settings in for ExternalAuth to the RT_SiteConfig.pm. I am getting an @INC error in Apache when I try restarting the service. Even before I added the "External Authentication" variables, "LDAP" variables and the "ExternalAuth" Plugin setting, I still could not login using root and password.
/opt/rt3/etc/RT_SiteConfig.pm settings:
# Set( $rtname, 'example.com');
# Set(@Plugins,(qw(Extension::QuickDelete)));
# Set($WebPath, "/rt3");
Set($rtname, "broadvox.local");
Set($Orginization, 'broadvox.local');
Set($CorrespondAddress, 'echatham at broadvox.net');
Set($CommentAddress, 'echatham at infotelecom.us');
Set($Timezone, 'US/Eastern');
# Set($WebBaseURL, 'http://rt.broadvox.local/');
Set(@Plugins, qw(RT::Authen::ExternalAuth));
# Database
Set($DatabaseType, 'mysql');
Set($DatabaseUser, 'rt_user');
Set($DatabasePassword, 'rt_pass');
Set($DatabaseRTHost, 'localhost');
# External Authentication
Set($ExternalAuthPriority, ['My_LDAP']);
Set($ExternalInfoPriority, ['My_LDAP']);
Set($AutoCreateNonExternalUsers, 1);
Set($ExternalAuthPriority, ['My_LDAP', 'My_MySQL', 'My_Oracle', 'SecondaryLDAP', 'Other-DB']);
# LDAP
Set($AuthMethods, ['LDAP', 'Internal']);
Set($LdapExternalAuth, 0);
Set($LdapExternalInfo, 0);
Set($LdapAutoCreateNonLdapUsers, 1);
Set($LdapAttrMap, {'Name' => 'sAMAccountName',
'EmailAddress' => 'mail',
'Orginization' => 'o',
'RealName' => 'cn',
'ExternalContactInfoId' => 'dn',
'ExternalAuthId' => 'sAMAccountName',
'Gecos', => 'sAMAccountName',
'WorkPhone', => 'telephoneNumber',
'Address1' => 'streetAddress',
'City' => 'l',
'State' => 'st',
'Zip' => 'postalCode',
'Country' => 'co'});
Set($LdapRTAttrMatchList, ['ExternalContactInfoId', 'Name',
'EmailAddress', 'RealName',
'WorkPhone', 'Address2']);
Set($LdapEmailAttrMatchList, ['mail', 'mailRoutingAddress',
'mailAlternateAddress']);
Set($LdapEmailAttrMatchPrefix, ['', 'smtp', 'SMTP:']);
Set($LdapServer, 'clehbdc01.broadvox.local');
Set($LdapBase, 'OU=USA,DC=broadvox,DC=local');
Set($LdapFilter, '(objectClass=*)');
1;
APACHE ERROR_LOG:
[Tue May 19 12:54:25 2009] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server clehbrtsrv01.broadvox.local:0, exiting...
[Tue May 19 12:55:17 2009] [error] Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line 625.\nCompilation failed in require at (eval 2) line 1.\n
[Tue May 19 12:55:17 2009] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server clehbrtsrv01.broadvox.local:0, exiting...
Eric Chatham
MIS Department
Phone: (216) 373-4683
Fax: (216) 373-4669
echatham at broadvox.net
[cid:image001.gif at 01C9D8A9.37AF5580]
________________________________
CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient.
________________________________
CONFIDENTIAL. This e-mail and any attached files are confidential and should be destroyed and/or returned if you are not the intended and proper recipient.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090519/2b8f772c/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 2381 bytes
Desc: image001.gif
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090519/2b8f772c/attachment.gif>
More information about the rt-users
mailing list