[rt-users] CommandbyMail rt 3.8.5

[Sergio Charpinel Jr.]

Hi,

I have installed CommandByMail plugin, and added these lines do
RT_SiteConfig.pm:

Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));

But I getting this error:
[error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't
locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
/opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
/opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
/etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104.

If I copy
/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
and I can use Stats: resolved command for example. But I cant get
CustomFields to work.

For example, I have a CF called Problem time.
So here is my message:
---------------
CF.{CProblem Time}: 12 40

My messagee...
----------

But nothing happens to my Custom Field.
Any ideas? Do I really have to copy the file, or there is something else
that I have to do?

Thanks in advance.

-- 
Sergio Roberto Charpinel Jr.
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