[rt-users] CommandbyMail rt 3.8.5

[Sergio Charpinel Jr.]

Seems like I cant use space in custom field name. And there is C before the
name.
Does anyone can use this plugin with space in custom fields?

Thanks

2009/11/9 Sergio Charpinel Jr. <sergiocharpinel at gmail.com>

> Hi,
>
> I have installed CommandByMail plugin, and added these lines do
> RT_SiteConfig.pm:
>
> Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
> Set(@Plugins,(qw(RT::FM RT::Extension::CommandByMail)));
>
> But I getting this error:
> [error]: Couldn't load RT::Interface::Email::Filter::TakeAction: Can't
> locate RT/Interface/Email/Filter/TakeAction.pm in @INC (@INC contains:
> /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Extension-MergeUsers/lib
> /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0
> /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5
> /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .
> /etc/apache2) at /opt/rt3/bin/../lib/RT/Interface/Email.pm line 1104.
>
> If I copy
> /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm
> to /opt/rt3/lib/RT/Interface/Email/Filter/TakeAction.pm , no error appear,
> and I can use Stats: resolved command for example. But I cant get
> CustomFields to work.
>
> For example, I have a CF called Problem time.
> So here is my message:
> ---------------
> CF.{CProblem Time}: 12 40
>
> My messagee...
> ----------
>
> But nothing happens to my Custom Field.
> Any ideas? Do I really have to copy the file, or there is something else
> that I have to do?
>
> Thanks in advance.
>
> --
> Sergio Roberto Charpinel Jr.
>



-- 
Sergio Roberto Charpinel Jr.
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