[rt-users] User right to save searches

Ken Crocker kfcrocker at lbl.gov
Thu Oct 1 12:39:25 EDT 2009


Scott,

We grant all the Create, save, edit, etc. search rights to all 
privileged users at the global level. Since we only grant the 
"SeeQueue", "CreatTicket", & "ShowTicket" rights to a queue at the Queue 
level only, by granting the search rights globally, the actual queues 
they can sees defers to the rights granted at the Queue level. Much less 
maintenance AND everyone has all the "search" rights to whatever Queue 
they can see. Hope this helps.

Kenn
LBNL

On 10/1/2009 8:37 AM, Lander, Scott wrote:
> It appears that for a user to be able to save their searches, I have 
> to give them rights to the preferences tab.   I really don't want them 
> to be able to, for instance, change their passwords, which is under 
> the preferences tab (they authenticate via ldap, and this would change 
> the local password - it would get confusing....)
>  
> Am I missing something obvious?
>  
> Thanks
> Scott
>  
>  
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