[rt-users] User right to save searches

[Lander, Scott]

Ken,   Thanks for your reply.

My setup is similar - actually - identical.    Although I have given, globally to privileged users, the rights CreateSavedSearch, EditSavedSearch and ShowSavedSearch along with all other rights, they still can't actually save a search unless I also give them ModifySelf (which presents the preferences tab that I don't want them to have....)

________________________________
From: Ken Crocker [mailto:kfcrocker at lbl.gov]
Sent: Thursday, October 01, 2009 12:39 PM
To: Lander, Scott
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] User right to save searches

Scott,

We grant all the Create, save, edit, etc. search rights to all privileged users at the global level. Since we only grant the "SeeQueue", "CreatTicket", & "ShowTicket" rights to a queue at the Queue level only, by granting the search rights globally, the actual queues they can sees defers to the rights granted at the Queue level. Much less maintenance AND everyone has all the "search" rights to whatever Queue they can see. Hope this helps.

Kenn
LBNL

On 10/1/2009 8:37 AM, Lander, Scott wrote:
It appears that for a user to be able to save their searches, I have to give them rights to the preferences tab.   I really don't want them to be able to, for instance, change their passwords, which is under the preferences tab (they authenticate via ldap, and this would change the local password - it would get confusing....)

Am I missing something obvious?

Thanks
Scott



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