[rt-users] Can't see queue in "Quick Search" list

[Ken Crocker]

Eric,

Perhaps there is a right at the Queue level that is suspending the 
global one. I don't know if you grant rights to users or groups of users 
or how you set up your hierarchy of rights. That would help.

Kenn
LBNL

On 10/12/2009 12:31 PM, Roode, Eric wrote:
> On Monday, October 12, 2009, Ken Crocker wrote:
>   
>> Eric,
>>
>> Have you "selected" that particular queue within the edit for that
>>     
> search?
>   
>  
> Logged in as root, when I click on the "Edit" tab for "Quick Search",
> every queue is checked, including "Personal To-do".
>  
> Logged in as an ordinary user, when I click on the "Edit" tab for
> "Quick Search", every queue is checked -- but not all queues show up;
> "Personal To-do" is not there.
>  
> -- Eric
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091012/0c780421/attachment.htm>