[rt-users] RT and Fetchmail

[josé fernandez]

Thank you for your reply. In fact I thought it was possible for a RT
ticket was assigned the file the user has over the user who created the
email, which is created in RT but I think it is not possible therefore
I'll do that all tickets created via email or the file has awarded
General then I myself would grant. 

Thank you again



Le mercredi 21 octobre 2009 à 10:24 -0400, Mathieu Longtin a écrit :

> I'm guessing that fetchmail takes the last MDA argument, and ignores
> the previous 7.
> 
> What are you trying to do? Add the same message to all 8 queues?
> 
> If that's the case, you should make a little perl script to save the
> mail in a temp file, then call the rt-mailgate 8 times, then erase the
> temp file.
> 
> --
> Mathieu Longtin
> 1-514-803-8977
> 
> 
> 
> 2009/10/21 josé fernandez <jose.fernandez at naxos-fr.net>
> 
>         Hello, 
>         
>         I configured Fetchmail to the creation of possible ticket by
>         email and it works except that all tickets created by email
>         has always assigned the same file that is file8.I configured
>         fetchmailrc this way: 
>         
>         poll pop.gmail.com with protocol pop3  
>            username 'support at domain.net' there with password 'pass' 
>           no keep
>           ssl 
>           no fetchall
>         sslfingerprint '92:73:xx etc..' 
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         General --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file2 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file3 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file4 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file5 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file6 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file7 --action correspond"
>         mda "path/bin/rt-mailgate --url http://www.domain.net/ --queue
>         file8 --action correspond"
>         
>         An idea? 
>         
>         Thank you
>         
>         
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