[rt-users] Displaying custom fields in default search result columns
Ken Crocker
kfcrocker at lbl.gov
Wed Oct 21 13:29:43 EDT 2009
Ravi,
You can also change what is shown by altering that search in the
Configure file in /home/etc. I have done that and it works well for all.
Kenn
LBNL
On 10/21/2009 8:42 AM, Emmanuel Lacour wrote:
> On Wed, Oct 21, 2009 at 11:08:32AM -0400, [ ravi ] wrote:
>
>> Hello all,
>>
>> using Preferences -> Search options, I can add columns to the default
>> set that is displayed in RT search results. However, since this
>> setting is common to all queues, it seems that custom fields specific
>> to a queue are not listed in the Add Columns section. In other words,
>> there is no way to always have custom fields display in the search
>> results for a particular queue. Is this true? If so, is there a way out?
>>
>>
>
> the only way I now is to edit the savedsearch format itself in
> "Advanced" and add the CF manually in the format, then saved again this
> search.
>
> '__CustomField.{cf_name}__/TITLE:cf_name',
>
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