[rt-users] Displaying custom fields in default search result columns

[Ken Crocker]

Ravi,

You can also change what is shown by altering that search in the 
Configure file in /home/etc. I have done that and it works well for all.

Kenn
LBNL

On 10/21/2009 8:42 AM, Emmanuel Lacour wrote:
> On Wed, Oct 21, 2009 at 11:08:32AM -0400, [ ravi ] wrote:
>   
>> Hello all,
>>
>> using Preferences -> Search options, I can add columns to the default  
>> set that is displayed in RT search results. However, since this  
>> setting is common to all queues, it seems that custom fields specific  
>> to a queue are not listed in the Add Columns section. In other words,  
>> there is no way to always have custom fields display in the search  
>> results for a particular queue. Is this true? If so, is there a way out?
>>
>>     
>
> the only way I now is to edit the savedsearch format itself in
> "Advanced" and add the CF manually in the format, then saved again this
> search.
>
> '__CustomField.{cf_name}__/TITLE:cf_name',
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091021/40964116/attachment.htm>