[rt-users] How to modify home-page queries

[Kevin Falcone]

On Fri, Sep 04, 2009 at 11:11:48AM -0400, Roode, Eric wrote:
>    All,
> 
>        My search-fu is weak, it seems.  How do I modify the standard queries that appear on the
>    home page?  The "highest priority tickets I own" and "newest unowned tickets", that is.
> 
>        The reason I ask is that we have created custom status codes, and any tickets with those
>    status codes do not show up on the "highest priority" list.  I suspect our status codes need
>    to be added to some query somewhere.

As a SuperUser, click on the Edit box in the upper right corner of the
portlet and then choose to edit the query.  You'll probably just want
to go to the Advanced tab and add your statuses.

Make sure you save the search

-kevin