[rt-users] See all "resolved" tickets

[David Griffith]

On Tue, 15 Sep 2009, Jerrad Pierce wrote:

>> How can I instantly review tickets of a given status without going through
>> a simple or advanced search?  I thought using a saved search would work,
>> but the search parameters don't seem to be able to handle something like
>> "show me all resolved tickets from the past three days".
> Pardon? A saved search is just a copy of what you did via Search Builder.
>
> This search works fine: Status = 'resolved' AND Resolved > '-3 days'
>
> And there's no reason why it should fail when saved and later invoked.

Ugh...  I'm still learning <sheepish grin>.  Thanks for the quick reply.

-- 
David Griffith
dgriffi at cs.csubak.edu