[rt-users] merge users(?)

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Apr 6 08:40:33 EDT 2010


It wouldn't solve your problem. MergeUsers is more for multiple emails
per one user.

Create group per organization, add a group to tickets as cc when
requestor is member of the group. Grant rights via roles.

On Tue, Apr 6, 2010 at 4:26 PM, who else <bogey_63 at yahoo.com> wrote:
> Hi,
> i am wondering whether the extension merge users will do what i need it to
> do... :-)
> Let's say, i have 15 users which are from ibm.com, and i want them to share
> the bugs they are going to submit, so each of them knows, which bugs have
> already submitted, so they do not send them in twice or more. Will this be
> the solution for this or is there another solution? I didn't catch the idea
> of canonicalize email either, the posts i found here are more like that the
> domainpart of the emailaddress is different, not the user.
> So any insight will be truly appreciated.
> I assume, this is something, some of you might have already solved, i hope
> ...
> Thanks for sharing
> w_e
> RT 3.8.2, RTFM 2.4.1
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Best regards, Ruslan.

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