[rt-users] Using Reply option with manually entered cc
Joe Kirby
kirby at umbc.edu
Thu Apr 8 09:08:22 EDT 2010
We just upgrade to Rt 3.87 on 4/6/2010 and it is really going well.
A problem has been brought to my attention that I cannot verify was
there prior to the upgrade
When someone does a Reply from within the ticket, or reply to the ticket
from their email client, the email to someone added manually as a cc is
not being sent, recorded, etc.
Is this in the config options perhaps and I am just missing it.
Thanks in advance
Joe
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