[rt-users] Using Reply option with manually entered cc

Joe Kirby kirby at umbc.edu
Thu Apr 8 09:08:22 EDT 2010

We just upgrade to Rt 3.87 on 4/6/2010 and it is really going well.

A problem has been brought to my attention that I cannot verify was 
there prior to the upgrade

When someone does a Reply from within the ticket, or reply to the ticket 
from their email client, the email to someone added manually as a cc is 
not being sent, recorded, etc.

Is this in the config options perhaps and I am just missing it.

Thanks in advance


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