[rt-users] TransactionBatch - AddCustomFieldValue

[Sergio Charpinel Jr.]

Hi,

I'm trying to change a CustomField value in OnCreate event.
I cant use TransactionCreate stage, because when I resolve the ticket via
Web Interface, it changes again my custom field value to what it was.

So, I'm trying to use TransactionBatch stage, but the field is not changed.
And the script is get executed.

What am I doing wrong??

Thanks for any help.

-- 
Sergio Roberto Charpinel Jr.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100416/fa4e3ce4/attachment.htm>