[rt-users] Trouble with CommandByMail

[Ruslan Zakirov]

Hello Kenneth,

As I understand you tested that disabling the plugin stops looping?

On Fri, Apr 16, 2010 at 1:51 AM, Kenneth Crocker <kfcrocker at lbl.gov> wrote:
> To list,
>
> I have a bit of a problem. CommandByMail is working well with email from
> privileged users. However, when I send in an email from my yahoo account, it
> being non-LDAP and therefore doesn't exist in my USERS Table, it creates a
> never-ending mailer daemon loop and my yahoo account gets hundreds and
> hundreds of emails saying it couldn't get any user info on it.
>
> What I expected to happen was for RT to reject the email as unprivileged and
> an email notice stating that fact, but one-time only.
>
> Does anyone have a way around this problem?
>
> We definitely need to have CommanByMail but we don't want people to get
> endless error email either.
>
> Thanks.
>
> Kenn
> LBNL
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.