[rt-users] merge users(?)

who else bogey_63 at yahoo.com
Mon Apr 26 10:57:09 EDT 2010

it seems it works.


I worked it out this way:

>There is a scrip that can do this:


>You create a custom user field called othermail and populate it with the
>people you want to get the email. All, the other IBMers will be added as
>requestors whenever one of them requests. We've done this for some
>supervisors who want to keep an eye on all calls made by their staff.

Unfortunately this only works for ONE additional othermail but not two. It
only accepts the first emailadress. Anybody out here, to point me in the
right direction please, am not a programmer, so i'd appreciate your help.

Thank you very much.


PS: Besides this it works like a charm ;-)
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