[rt-users] merge users(?)

who else bogey_63 at yahoo.com
Fri Apr 30 12:27:54 EDT 2010

Someone, please?



who else wrote:
> Well,
> it seems it works.
> BUT:
> I worked it out this way:
>>There is a scrip that can do this:
>>You create a custom user field called othermail and populate it with the
>>people you want to get the email. All, the other IBMers will be added as
>>requestors whenever one of them requests. We've done this for some
>>supervisors who want to keep an eye on all calls made by their staff.
> Unfortunately this only works for ONE additional othermail but not two. It
> only accepts the first emailadress. Anybody out here, to point me in the
> right direction please, am not a programmer, so i'd appreciate your help.
> Thank you very much.
> w_e
> PS: Besides this it works like a charm ;-)

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