[rt-users] Question about using an external SMTP server

[Chris Hall]

ahh, nevermind, I got it...

Set($SMTPServer, '##########');
Set($SMTPFrom , 'rt at rt.#########.com');

but now, my question has evolved slightly.. email seems to be successfully
sent out, but I get the email saying "reply to this address if you have
questions, etc..." I reply to it, and nothing seems to happen.

I've added the following lines to /etc/aliases

rt: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action correspond --url
http://rt.###########.com"
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action comment
--url http://rt.##########.com"

(obviously w/o the # signs...) but nothing seems to happen when I reply to
the email... any ideas as to why?


On Tue, Apr 27, 2010 at 3:37 PM, Curtis Bruneau <curtisb at vianet.ca> wrote:

> You should be able to set up postfix using the parameter 'relayhost' for
> relaying, you can specify a different port if needed. This would allow you
> to still use the sendmail commands to send. This is assuming you can still
> receive on port 25 for MX deliveries. Otherwise you may have no choice but
> to set it up on your real smtp server.
>
> Chris Hall wrote:
>
>> We're tightly controlling port 25 on our site here, so using the local
>> method for sending email is a no go.  I read something about installing
>> mailgate on the smtp server here, but that has some people... nervous....
>>  My boss seems to think it should be a matter of switching a line or two to
>> set a smarthost to our smtp server to make it work.  So my question is,
>> without dropping additional software or whatnot on the smtp server... how
>> can I use an external server for sending mail?  What's the preferred and
>> correct configuration needed?
>>
>>
>> ------------------------------------------------------------------------
>>
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
>
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