[rt-users] Question about using an external SMTP server

[Curtis Bruneau]

Assuming the SMTPFrom setting isn't overriding the reply addresses 
specified in the queue config queue@ queue-comment@ etc. You may need to 
rebuild the alias hash with the newaliases command. Are you getting any 
bounces from your smtp?

Chris Hall wrote:
> ahh, nevermind, I got it...
>
> Set($SMTPServer, '##########');
> Set($SMTPFrom , 'rt at rt.#########.com');
>
> but now, my question has evolved slightly.. email seems to be 
> successfully sent out, but I get the email saying "reply to this 
> address if you have questions, etc..." I reply to it, and nothing 
> seems to happen.
>
> I've added the following lines to /etc/aliases
>
> rt: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action correspond 
> --url http://rt.###########.com"
> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action 
> comment --url http://rt.##########.com"
>
> (obviously w/o the # signs...) but nothing seems to happen when I 
> reply to the email... any ideas as to why?
>
>
> On Tue, Apr 27, 2010 at 3:37 PM, Curtis Bruneau <curtisb at vianet.ca 
> <mailto:curtisb at vianet.ca>> wrote:
>
>     You should be able to set up postfix using the parameter
>     'relayhost' for relaying, you can specify a different port if
>     needed. This would allow you to still use the sendmail commands to
>     send. This is assuming you can still receive on port 25 for MX
>     deliveries. Otherwise you may have no choice but to set it up on
>     your real smtp server.
>
>     Chris Hall wrote:
>
>         We're tightly controlling port 25 on our site here, so using
>         the local method for sending email is a no go.  I read
>         something about installing mailgate on the smtp server here,
>         but that has some people... nervous....  My boss seems to
>         think it should be a matter of switching a line or two to set
>         a smarthost to our smtp server to make it work.  So my
>         question is, without dropping additional software or whatnot
>         on the smtp server... how can I use an external server for
>         sending mail?  What's the preferred and correct configuration
>         needed?
>
>
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