[rt-users] No mail in the creation of a ticket

josé fernandez jose.fernandez at naxos-fr.net
Wed Apr 28 05:54:55 EDT 2010


when a ticket is created via an email in RT, an email is sent
automatically, but if the user creates a ticket from the interface of RT
were not receiving email automatically and therefore we do not know that
a ticket has been created and I do not understand why.

Thank you
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