[rt-users] No mail in the creation of a ticket

[Marouane]

============ RT_SiteConfig.pm =============
...

# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1

Set($NotifyActor, 0);

==================================================

Best regards


Le 28/04/2010 11:54, josé fernandez a écrit :
> Hello
>
> when a ticket is created via an email in RT, an email is sent 
> automatically, but if the user creates a ticket from the interface of 
> RT were not receiving email automatically and therefore we do not know 
> that a ticket has been created and I do not understand why.
>
> Ideas?
> Thank you
>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com


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