[rt-users] Reply from client not received by AdminCC

[rmp dmd]

We have 3 persons on AdminCC.

We client replies via email to the ticket, it will be received by the 3
persons' mailbox.

This morning at around 5:00 AM, client replied, only 1 adminCC got the
response.  I tested 10:30 AM. All replies to RT are being received by 3
AdminCC.

Is there time setting when the AdminCC will receive emails from RT?

RT Version is 3.4.5

Thanks!
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