[rt-users] ExternalAuth workaround? while waiting for 0.9

[Kenneth Marshall]

Every E-mail address passes through this function first. This
is why the clean-up/fix-up works.

Ken

On Tue, Aug 03, 2010 at 11:15:50AM -0400, Mike Johnson wrote:
> Ah, so this is called everytime a new user emails the system? (sorry, still
> learning how RT even works :P never mind how it's coded hehe)
> 
> On Tue, Aug 3, 2010 at 11:08 AM, Kenneth Marshall <ktm at rice.edu> wrote:
> 
> > On Tue, Aug 03, 2010 at 10:59:15AM -0400, Mike Johnson wrote:
> > > Would this also ensure that when LDAP finds the matching email in RT's
> > > users, it'll update the other info to what LDAP has?(essentially
> > overwriting
> > > the email address as username that was set when a non-user emails RT)
> > >
> >
> > The function looks up the E-mail address in the LDAP directory
> > and if it is found looks up the corresponding primary E-mail
> > address and uses that instead. Then the rest of the ExternAuth
> > piece populates the other information for the user from the
> > directory using that E-mail address.
> >
> > Cheers,
> > Ken
> >
> >
> 
> 
> -- 
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.johnson at nosm.ca